FAQ's​

Frequently asked questions about our custom paper packaging solutions.

If you couldn’t find an answer to your concerns, send us an email, and let’s talk. 

Order

You can get a quick quote by visiting our Quick Quote page and filling out our inquiry form.

Normally, you will receive our replys within 48 hrs, but complex packaging projects may need more time. Please be patient.

Our quotation is based on your order quantity, the volumne discount is applied by default. 

Factory-direct prices and no middlemen fees. Contact us if you need a consultation.

Order from us is very simple. We will guide you through every stage of your custom packaging projects. 

  1. Consultation
  2. Quotation
  3. Protyping
  4. Production
  5. Logistics

For more information, please send us an email and let’s talk.

 

It depends on order quantity, normally it will only took 7days for small packaging projects.

Please contact us for more accurate information.

Design

We will need information related to the three questions below:

  1. What is your product?
  2. Who is your customers?
  3. How you sell it?
  4. Packaging style, artwork preference

 

Our packaging design services include unlimited revision. 

If you decide to find a design agency somewhere else, we can refund 50% for the charged fees.

Production

The actual production time will be depends on the order quantity.

Small projects gernerally will require a week or two.

Greater customization with more finishing requiements will need more time.

Contact us for consultation!

While our products have no minimum order quantity, it won’t be cost-effective to ship samll quantity packaging products internationally.

Thus, we recommend clients to order in bulks and take advantage of our large volumne discounts.

All our packaging products will be checked by our QC team before shipped out. Plus, we will ship couple more as bonus to compensate for the defective one if there is any.

Please contact us if you still have concerns.

 

Our factory and headquarter are located in Xiamen, China.

Please contact us if you would like to visit us and audit our manufacturing facilities.

There is no restriction on the packaging structure.

Our assembly teams are standby for your complex packaging demands.

Contact us for more details.

We house a variety of cutting-edge finishing machinery, including foil hot stamping lines, debossing/embossing lines, laminating lines, and printers capable of 8-color and water-based flexographic print.

If you have specific finishing demand that we don’t have, we can definitely help you source it from our local vendors, all at the wholesale price that you’ll love.

Logistics

We offer air and sea shipping options depending on the order quantity and your preference.

Our logistics experts specializes in finding a cost-effective way to deliver your supply to where it needs to be on time.

Contact us for more infos. 

According to your preference, we can either ship you flat packaging products or assembled packaging products. 

However, the rigid box or other complex structure packaging will be shipped after assembled.

Plus, all of our packaging supplys are carefully packaged with care to withstand the hit of travel. You can expect your paper bags and boxes to arrive in the perfec condition.

We’re NOT responsible for import Duty/Taxes if any will be charged by your Customs. 

Express shipping packaging products that have value under $500 USD to the US will not be charged any Tariffs.

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