Frequently asked questions about our custom paper packaging solutions.

FAQ's​

Custom Packaging Solution - HDPK

Contact

If you couldn’t find an answer to your concerns, send us an email, and let’s talk. 

Order

You can get a quick quote by filling out our inquiry form on our contact page Here.

Normally, you will receive our reply within 48 hrs, but complex packaging projects may need more time. Please be patient.

Our quotation is based on your order quantity, the volume discount is applied by default. 

Factory-direct prices and no middlemen fees. Contact us if you need a consultation.

To order from us is very simple. We will guide you through every stage of your custom packaging projects. 

  1. Consultation
  2. Quotation
  3. Prototyping
  4. Production
  5. Logistics

For more information, please send us an email, and let’s talk.

It depends on order quantity, normally it will only take 7-15 days for small packaging projects.

Please contact us for more accurate information.

Production

The actual production time will depend on the order quantity.

Small projects generally will require a week or two.

Greater customization with more finishing requirements will need more time.

Contact us for a consultation!

While our products have no minimum order quantity, it won’t be cost-effective to ship small quantity packaging products internationally.

Thus, we recommend clients to order in bulk and take advantage of our large volume discounts.

All our packaging products will be checked by our QC team before being shipped out. Plus, we will ship a couple more as a bonus to compensate for the defective one if there is any.

Please contact us if you still have concerns.

Our factory and headquarter are located in Xiamen, China.

Please contact us if you would like to visit us and audit our manufacturing facilities.

There is no restriction on the packaging structure.

Our assembly teams are on standby for your complex packaging demands.

Contact us for more details.

We house a variety of cutting-edge finishing machinery, including foil hot stamping lines, debossing/embossing lines, laminating lines, and printers capable of 8-color and water-based flexographic print.

If you have specific finishing demands that we don’t have, we can definitely help you source them from our local vendors, all at the wholesale price that you’ll love.

Design

We will need information related to the three questions below:

  • What is your product?
  • Who are your customers?
  • How do you sell it?
  • Packaging style, artwork preference…. 

Our packaging design services include unlimited revision. 

If you decide to find a design agency somewhere else, we can refund 50% for the charged fees.

Logistics

We offer air and sea shipping options depending on the order quantity and your preference.

Our logistics experts specialize in finding a cost-effective way to deliver your supply to where it needs to be on time.

Contact us for more information. 

According to your preference, we can either ship you flat packaging products or assembled packaging products. 

However, the rigid box or another complex structure packaging will be shipped after assembled.

Plus, all of our packaging supplies are carefully packaged with care to withstand the hit of travel. You can expect your paper bags and boxes to arrive in the perfect condition.

We’re NOT responsible for import Duty/Taxes if any will be charged by your Customs. 

Express shipping packaging products that have value under $500 USD to the US will not be charged any Tariffs.

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XIAMEN HUIDE PACKAGING CO., LTD.